"Word-of-Mouth" is our favorite, and most flattering, form of advertising! We strive to create beautiful, wearable works of art that turn heads and strike up conversations. But it starts in-house, meeting our customers and "playing" with ideas and dreams, sketches and even old, unworn or broken jewelry - ready to be made into that one-of-a-kind piece, uniquely yours!
We love hearing the compliments from our customers, even from someone who has seen something we've designed. It means a lot to get a surprise note or phone call on any given day. If you have a story you'd like to share, please email us! We would love to hear and share! Here is just some of what our most recent customers had to say:
Kayla - from Little Falls, MN 2/24/16
RW Jewelers created a special pendant from my Grandparent's wedding set and not only do I love the piece, but they went above and beyond in service - even meeting with me outside of normal business hours. Will definitely be back!
Maureen - from Nisswa, MN 3/1/17
Another reason I love living in Nisswa... RW Jewelers and the best customer service from Stacey and Randy.
My son came up from Mpls to select an engagement ring only to find RW closed for the week! On a whim I gave Stacey a call but no answer as I expected. She called me back within 10 minutes! They were in the Tampa airport on their way home on a late night flight and would gladly come in the next day (on Sunday) to help my son. When we arrived Stacy had several rings in the style he described, offered many options and helped him find just what he wanted, within his budget. I love this small town friendly customer service! We have purchased many items from RW Jewelers and everyone there has always been friendly and so helpful... but this act exceeds expectations and made our day! Thank you Stacey and Randy!